Frequently Asked Questions
Shipping & Delivery
Do you offer free shipping?
Yes! Standard shipping is free on every order, with no minimum purchase.
How long does delivery take?
Orders are processed within 1–3 business days. U.S. orders arrive 3–7 business days after shipping, and most arrive within 5–10 business days of purchase. If your U.S. order hasn't arrived within 10 business days, contact us and we'll send you a 10% discount code for your next order. See our Shipping Policy for full details.
Do you ship internationally?
Yes, we ship to 28 countries including the US, UK, Canada, Australia, and most of Europe. Canada and international orders typically arrive 7–20 business days after shipping, depending on the destination and customs processing.
How do I track my order?
Once your order ships, you'll receive a tracking number by email. You can also track your order at our order tracking page.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. For change-of-mind returns, return shipping is paid by the customer and a 3% restocking fee applies. Digital products and opened personal care items are final sale. Please visit our Refund Policy for full details.
How do I start a return?
Contact us at our Contact page or email info@browseget.com with your order number and reason for return. We'll send you return instructions.
When will I receive my refund?
Approved refunds are issued to your original payment method within 5–7 business days after we receive and inspect your returned item.
Orders & Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and Shop Pay for fast, secure checkout.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately via our Contact page.
My order arrived damaged. What should I do?
We're sorry to hear that! Please contact us within 7 days of delivery with your order number and photos of the damage, and we'll send a free replacement or issue a full refund.
Products
Are your products genuine/branded?
Yes, all products sold on Browse Get are genuine. We source from trusted suppliers worldwide.
How do I find a specific product?
Use the search bar at the top of our store, or browse by category using the navigation menu. We have over 6,000 products across home, style, tech, fitness, pets and more.
Contact Us
How can I get in touch?
You can reach us via our Contact page or chat with us live using the chat button in the bottom corner of our store. We aim to respond within 24 hours.